Home | Show Calendar | FAQ's | Testimonials  |  Jewelry Care  |  Guarantee  |  Contact Us

 

       

 

 

Frequently Asked Questions

 

How do I know what size to order?

For a Bracelet, measure the wrist with a flexible tape measure, add 1” for adults and ¾” for children. 

 

For a Watch, measure the wrist with a flexible tape measure, add 1” for a loose fit or ¾” for a more snug fit.

 

If the bracelet/watch is a gift and you are uncertain the size, you can use the estimated chart below.

 

Adult

Children

 

 

Petite ~ 7

Newborn ~ 4 ¼

Small ~ 7 ¼

3mo-9mo ~ 4 ½

Medium ~ 7 ½

9mo-15mo ~ 4 ¾

Large ~ 7 ¾

2yr –3yr ~ 5 – 5 ½

X-Large ~ 8

3yr-4yr ~ 5 ½ - 5 ¾

 

4 yr-5yr ~ 6

 

6yr-10yr ~ 6 ¼ - 6 ½

 

11yr-13yr ~ 6 ½- 6 ¾ 

 

What if my bracelet does not fit?

Within the first 30 days I will restring your bracelet the first time at no charge.  The only cost to you will be the $3 shipping charge to mail it back to you insured.  If it is more than 30 days, there will be a $5.00 restring fee, plus a $3.00 shipping charge.  Print the Resize, Repair or Modify Form and fill out the appropriate information.  In a padded mailing envelope, send the form and the bracelet to:

 

Cheri’s Jewelry

2510 NW School Street

Ankeny, IA  50023

 

What do I do if I want to add something to my existing bracelet?

If you would like to add a name , birthstone, or another strand to your existing bracelet, print the Resize, Repair or Modify Form, fill out the appropriate information and return with your bracelet in a padded mailing envelope to Cheri’s Jewelry (address listed above).

 

When will my order ship?

All orders will generally ship out within 1-3 days.  If it will be later than that I will contact you by email or phone.

 

How will my order be shipped? 

We only ship to United States mailing addresses.  Orders will be shipped via US Mail Insured. 

 

How much does shipping cost?

Shipping cost is $3.00.

 

How do I care for my jewelry?

To care for your sterling silver or 14K gold filled beaded jewelry, thoroughly clean your jewelry with a Sunshine polishing cloth. Avoid getting your jewelry wet.  The water and soap solutions could tarnish the silver.  If you are not going to wear your jewelry for a period of time, store in a zip lock baggy to avoid tarnishing.